in Hagerstown, MD | Younger Insurance Agency

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Help needed(Required)

Service on a policy

New quote request

How can I help?(Required)

Claims Service

General

Add a driver

Remove a driver

Add a vehicle

Remove a vehicle

Address Change

Carrier Request

Client cancelling

COI

Coverage change

FR19

ID Card Request/Dec Page request

Inspection

Make Payment

Mortgagee/Lienholder Change

Payment Method Change

Payment Question

Request for remarket

Insured Name(Required)

First Last

Insured Email from AZ(Required)

Policy Number(Required)

YIA employee helping with service(Required)

General: What can we help with?(Required)

General: Additional comments(Required)

Thank you for giving me this information. I will work on this and be in touch!

Add vehicle: What is the new car?(Required)

Add a vehicle: When was it purchased?(Required)

MM slash DD slash YYYY

Add a vehicle:Who is it registered to?(Required)

Add a vehicle: What is the VIN (Should be 17 digits)(Required)

Add a vehicle: Is their a loan on the vehicle?(Required)

Yes

Add a vehicle: Name of lienholder(Required)

Add a vehicle: How is the car being used?(Required)

Pleasure

Commuting

Business

Other

Add a vehicle: Annual Mileage Roughly?(Required)

Add a vehicle: Are you planning on doing rideshare activities?(Required)

Yes

Uber, Lyft, Doordash, Shipt, etc.

Add a vehicle: Who is the primary driver?(Required)

Add a vehicle: Is it replacing something else on your policy?(Required)

Yes

IF YES BE SURE TO CHECK THE "REMOVE A VEHICLE SECTION TO GO THROUGH THOSE QUESTIONS"

Add a vehicle: Did you want to match coverages you have currently?(Required)

Yes, match coverage

No, go with agency standards ($100 comp, $500 collision, roadside, and at least $40/day rental)

Other

Review the comprehensive and collision deductible. Review if they have roadside, rental, glass coverage, etc. IF THEY DO NOT HAVE ROADSIDE OR RENTAL OFFER TO ADD IT.

Add a vehicle: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made in the next few minutes and be in touch with your new ID cards!

Remove a vehicle: What car are we removing?(Required)

Remove a vehicle: What date do you want it removed?(Required)

MM slash DD slash YYYY

We typically base this off the date of sale, date of trade in, or date of returning tags if in MD

Remove a vehicle: Why are you removing it?(Required)

Vehicle sold

Vehicle totaled

No longer possess vehicle

Other

Remove a vehicle: MD ONLY CUSTOMERS: Did your return tags to MVA?(Required)

Yes

N/A

Remove a vehicle: When did you return them(Required)

MM slash DD slash YYYY

This should be the date of removing the vehicle from the policy.

Remove a vehicle: When do you plan on returning them?(Required)

MM slash DD slash YYYY

Let the customer know that we can create a ticket for them right now, but they should contact us when they get them returned and we will process the removal of the vehicle.

Remove a vehicle: Is there a replacement car?(Required)

Yes, want to add now

No, not replacing

Will be eventually replaced

Replacement vehicle already added to policy

Other

Remove a vehicle: Additional Comments(Required)

Thank you for giving me all this information. I will get this vehicle removed in the next few minutes and everything will be set!

Add a driver: Name of the new driver?(Required)

Address Change: What date did you/are you moving?(Required)

MM slash DD slash YYYY

Address Change: What is the new address?(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Address Change: Ownership Type(Required)

Own

Rent

Living with parents

Other

Address Change: Is this move in the same state you reside in now?(Required)

Yes, same state

No, new state

Address Change: Does YIA write in that state?(Required)

Yes (it is PA, MD, VA, WV, or DC)

Address Change: When do you plan on changing your registration and tags over to the new state?(Required)

Address Change: Any new drivers that need added to the policy?(Required)

Yes

N/A

If YES, be sure to go up and check the box of adding a new driver for service.

Address Change: Additional Comments(Required)

Add a driver: Relation to the policy holder(Required)

Spouse

Child

Parent

Family Member

Significant Other

Other

Add a driver: Do you need to add another vehicle?(Required)

Yes

Add a driver: Who is the registered owner of the car?(Required)

Policy Holder

Driver that is getting added

Other

MAKE SURE YOU CHECK THE BOX OF ADDING A VEHICLE AND GO THROUGH THOSE QUESTIONS

Add a driver: What vehicle will they be driving?(Required)

Add a driver: Date of Birth(Required)

MM slash DD slash YYYY

Add a driver: License number(Required)

Add a driver: Do they live in your house?(Required)

Yes

Add a driver: Where do they live?(Required)

Add a driver: If under 25, did they take drivers ed?(Required)

Yes

N/A

Add a driver: If under 25, are they in school currently?(Required)

Yes

N/A

Add a driver: If under 25, are they in school with a 3.0 GPA?(Required)

Yes

Add a driver: Will you be able to send me a copy of their most recent transcript showing the GPA?(Required)

Yes

Add a driver: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made and get them added as a driver!

Remove a driver: Who are you trying to remove?(Required)

Remove a driver: Why are you removing them?(Required)

Death

Moved out of the house

Separation/Divorce

Other

Remove a driver: Did they get coverage elsewhere?(Required)

Yes

N/A

Remove a driver: New address is no longer in the household(Required)

Remove a driver: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made and touch base if I need anything else

Why are you looking to cancel?(Required)

Price

Vehicle Sold

Home Sold

Moved

Married

Other

Can we reshop some options for you and touch base in about 30 minutes?(Required)

Yes

Who did you switch to?(Required)

How much is your new rate?(Required)

Cancelling: New Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

IF MOVED IN ONE OF OUR STATES: Can I put together a quote for you?(Required)

Yes

N/A Not in one of our states

When did you sell the car?(Required)

MM slash DD slash YYYY

Did you return the tags to the MVA (required in MD)?(Required)

Yes

N/A

What date did you return the tags?(Required)

MM slash DD slash YYYY

Do you plan on getting another vehicle soon?(Required)

Yes

Talk them through the benefits of keeping the policy active. We can look at a name non owner policy.

What date are you looking to cancel?(Required)

MM slash DD slash YYYY

When did you sell the home?(Required)

MM slash DD slash YYYY

What is your new address?(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Cancelled Notes(Required)

Let them know that you will begin the process. There will be a form that needs signed that will come over by email to them. THE CANCELLATION IS NOT PROCESSED UNTIL THE FORM IS SIGNED. ONCE SIGNED THEY WILL GET A EMAIL CONFIRMING.

ID Card Request/Dec Page Request: What proof are you looking for?(Required)

ID Card

Declaration Page

Other

ID Card Request/Dec Page Request: Is this for you or someone else (bank, mortgagee)?(Required)

For insured

For bank/mortgagee

ID Card Request/Dec Page Request: Do they need us to send it to them? Or just to you?(Required)

Send to insured only

Send to insured and bank

Send to bank only

ID Card Request/Dec Page Request: Where does it need sent to? Email? Fax?(Required)

ID Card Request/Dec Page request: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this put together and will send you what you requested in a few minutes!

Coverage change: What are you looking to change?(Required)

Coverage change: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made!

Request for remarket: What has you interested in being requoted?(Required)

Request for remarket: Confirm information that we have on file. See if anything has changed and type it in here:(Required)

Request for remarket: Notes(Required)

Thank you for giving me all this information. I will get working on having this worked and your agent will be in touch shortly!

Mortgagee/Lienholder Change: What do you need?(Required)

Lienholder change

Lienholder removal

Mortgagee Change

Mortgagee Removal

Other

What is the date of this change?(Required)

MM slash DD slash YYYY

Mortgagee/Lienholder Change: What vehicle does this need changed on?(Required)

Mortgagee/Lienholder Change: Name of the new lienholder? Address too if they gave you one(Required)

Mortgagee/Lienholder Change: Are you replacing the current mortgage, or is this a second mortgage/HELOC?(Required)

Replacing existing mortgage company

Adding another mortgage on home

Other

Mortgagee/Lienholder Change: Name of new mortgagee company(Required)

Mortgagee/Lienholder Change: Loan number(Required)

Mortgagee/Lienholder Change: Will the new mortgage company still have insurance escrowed?(Required)

Yes

Mortgagee/Lienholder Change: Are they requiring proof to be sent?(Required)

Yes

Mortgagee/Lienholder Change: Where do you want proof sent? Email or Fax?(Required)

Fax

Other

Mortgagee/Lienholder Change: Fax Number(Required)

Mortgagee/Lienholder Change: Email(Required)

Mortgagee/Lienholder Change: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made in the next few minutes and will send over the proof!

Payment Question: What is your question?(Required)

COI: Who is the certification for?(Required)

COI: What address did they want for the COI?(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

COI: Who do you want this sent to?(Required)

Insured

COI holder

Other

COI: How do you want it sent?(Required)

Fax

Other

COI: Email or Fax number(Required)

COI: Additional Information(Required)

If they have certain request for the COI put that here.

FR19: What vehicle is this for?(Required)

FR19: Do you have the case number?(Required)

Yes

FR19: What is the case number?(Required)

FR19: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this updated with the MVA and will be in touch!

Make a payment: GO TO CARRIER SITE TO PROCESS. Are you interested in seeing if we can get you on automatic payments?(Required)

Yes, interested in automatic payments

No, not interested in auto pay

N/A

Make a payment: Additional Comments(Required)

Payment Method Change: What policy are you looking to change?(Required)

Due date

Payment Method (Change card, EFT Info, etc.)

Other

Payment Method Change: What day are you trying to change your payment to?(Required)

Not every carrier will allow you to change the due date when on automatic payments. We will have to look at this and see if it is possible.

Payment Method Change: What is the new payment information?(Required)

Payment Method Change: Additional Comments(Required)

Thank you for giving me all this information. I will get working on having this change made in the next few minutes and will let you know if anything else is needed!

Is this for a new claim or existing?(Required)

New Claim

Existing

Is everyone OK? Are there any injuries?(Required)

Everyone is ok, no injuries

Everyone is ok, minor injuries, no one went to hospital

Injuries involved

What was the claim on?(Required)

Auto

Homeowners

Renters

Toy (Motorcycle, RV, Boat, etc.)

Other

What happened with the auto claim?(Required)

Collision (Someone Hit Them)

Collision (They hit someone)

Comprehensive (Hit a deer, tree fell on car, etc.)

Car Stolen

Car hit while parked (on street, parking lot, etc.)

What happened with the Home/Renters Claim?(Required)

Fire

Theft

Water leak

Animal Bite

Other

Did you get a police report?(Required)

Yes

What happened with the accident?(Required)

Let them tell you about what happened with the accident. DO NOT PROMISE COVERAGE! If they seem to be at fault, give them claims phone number. If they seem to be not at fault, let them know they can choose to file a claim under their own insurance (if they have coverage), or attempt to file under the at fault parties insurance.

Claims Service: What help do you need with your claim?(Required)

Let them talk. Figure out what the problem is. Once we know what needs done, and how we can help, tell them you are going to look into this and work to get some answers for them.

Carrier Request: Additional Details(Required)

Lead Name(Required)

First Last

Phone(Required)

Email(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Home Status(Required)

Own

Rent

Live with Parents

Have you moved in the last 6 months?(Required)

Yes

Prior Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Lead Date of Birth(Required)

MM slash DD slash YYYY

How did you hear about us?(Required)

Person who referred you

First Last

Line of business(Required)

Auto

Home

Renters

Umbrella

Boat

Commercial

Auto line of business

Current/Prior Insurance Company Name:(Required)

Insureds DL#(Required)

What do you work for?(Required)

Who else is in the household and driving vehicles?

Name

Date of birth

License number

What vehicles do you have?(Required)

Year

Make

Model

VIN

Driver that use the vehicle

Length of ownership

Are any of the vehicles used for rideshare services like Uber, Lyft, Door dash?(Required)

Yes

If yes, then we need a question that is (What service are you doing, how often, and which vehicle do you use?)(Required)

Home Quote

Current/Prior Insurance Company Name:(Required)

How long have you owned the home?(Required)

Has your roof been replaced in the last 20 years?(Required)

Yes

Not sure

When was the roof last replaced?(Required)

What type of heating system do you have (electric, oil, gas, wood stove)?(Required)

Electric

Heat Pump

Forced Air Gas

Forced Air Oil

Furnace Gas

Furnace Oil

Wood Stove

Other

Any business done out of the home?(Required)

Yes

What type of business?(Required)

Is your basement finished at all? If so, what percent would you say?(Required)

Do you have any animals?(Required)

Dog(s)

Cat(s)

Other

No Animals Owned

Any bite history?(Required)

Yes

What breed of dog?(Required)

Pool?(Required)

Yes

Type(Required)

In Ground

Above Ground

Features(Required)

Diving Board

Water Slide

None

Pool Safety(Required)

Fencing around pool

Automatic Cover

Other

Trampoline?(Required)

Yes

Renters Quote

Current/Prior Insurance Company Name:(Required)

How much personal property coverage are you looking for? Generally we quote with $30,000 as a starting point.(Required)

Do you have any animals?(Required)

Dog(s)

Cat(s)

Other

No Animals Owned

Any bite history?(Required)

Yes

What breed of dog?(Required)

Umbrella Quote

I will need to get with James in our office that specializes in umbrellas and I can have him reach out to you.

Phone number

Boat quote

Current/Prior Insurance Company Name:(Required)

How long have you owned the boat?(Required)

Can you tell me the year, make and model of the boat?(Required)

How long is the boat?(Required)

Who all is operating the boat?

Name

Date of birth

Years of experience

What horsepower is the engine?(Required)

Is this an outboard, inboard, inboard/outboard engine, or jet? Is there only one engine?(Required)

Do you have a trailer for the boat?(Required)

Is the boat registered in the state you live in?(Required)

Yes

Where do you usually keep the boat?(Required)

At home, in the yard

At home, in the garage

At a storage facility

At the marina

Other

What is the address of the facility/marina?(Required)

Any idea what the value on the boat would be? If it was lost today, what would you expect to get for it?(Required)

What coverage are you looking for?(Required)

Liability only

Liability, comprehensive, collision

Other

RV Quote

Current/Prior Insurance Company Name:(Required)

What kind of RV is this?(Required)

Pop up camper (Tows behind car/truck)

Travel Trailer (Tows behind truck/suv)

Fifth Wheel (Hooks into bed of truck)

Full RV that drives

Converted Van/Bus

What is the year make and model of the unit?(Required)

What is the length of the unit?(Required)

Any slides?(Required)

Yes

How Many?(Required)

How long have you owned it?(Required)

How often are you getting to use it?(Required)

1-30 times a year

31-90 times a year

91-180 times a year

Live in full time

Where do you typically store it when it is not in use?(Required)

Do you plan on renting this out at all?(Required)

Yes

How so? What is your plan? Are you using an app?(Required)

Any idea what the value on the unit would be? If it was lost today, what would you expect to get for it?(Required)

What coverage are you looking for?(Required)

Liability only

Liability, comprehensive, collision

Other

Commercial

I will need to get with James in our office that specializes in commercial risks and I can have him reach out to you.

Phone number

Please complete the form below for a quote.

"*" indicates required fields

What would you like a quote for? Check all that apply:*

Auto

Home

Condo

Renters

Rental Property

Motorcycle

Boat & Jet Ski

Umbrella

Business Owners Package

Work Comp

Contractors Insurance

Other

Primary Policyholder Name*

First Last

Your Phone Number*

Your Email*

How did you find our agency?*

Google Search

Facebook Page/Post

Facebook/Instagram Ad

Google Ad

Customer Referral

Younger Nissan

Who referred you to us?*

Current Insurance Provider*

Date Quote Needed*

MM slash DD slash YYYY

If you have any other questions, comments or requests, please leave them here, thank you!

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Are you ready to save time, aggravation, and money? The team at Younger Insurance Agency is here and ready to make the process as painless as possible. We look forward to meeting you!

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Madison was a pleasure to work with. She provided me a few different quotes for different insurance companies and was very informative about each option....

3 months ago

Stu Dio

Amanda is amazing. Very knowledgeable and informative. She listened to my needs and worked hard to get me the coverage I wanted at a very...

3 months ago

Marty Carnes

Amanda and the team at Younger were phenomenal in getting us a much better policy at a great rate. We highly recommend using this team...

a month ago

dennis ferguson

Madison and the Younger Toyota company is Outstanding, I went in with my boyfriends family to get a car and she took time out of...

4 months ago

Kaylie Mumma

I want to THANK River for his help to find my 2022 Volvo S60 luv luv luv it and also Madison and Amanda for help...

3 months ago

Paula Adams